1. Data Controller

HINNATA LLC, 30 N Gould St STE 36673, Sheridan, WY 82801, USA — info@luxovague.com — operates the website www.luxovague.com and is the controller responsible for the processing of your personal data.

2. Data We Collect

• Data you provide: name, delivery and billing address, email, phone number, and the content of your messages to customer service.
• Order data: items purchased, amounts, order history.
• Payment data: processed exclusively by our certified payment provider; we do not have access to and do not store this data.
• Browsing data: IP address, device and browser type, pages visited, collected via cookies (see Section 6).

3. Purposes and Legal Bases

Order processing and delivery (performance of a contract); customer service (performance of a contract); accounting and tax obligations (legal obligation); newsletter if you opt in (consent, withdrawable at any time); website improvement and analytics (legitimate interest).

4. Recipients

Your data is shared only with the service providers necessary to fulfil your order: hosting and e-commerce platform (Shopify), payment provider, carriers, and shipment tracking solutions. Your data is never sold to third parties. Where data is transferred internationally, appropriate safeguards such as the UK International Data Transfer Agreement or equivalent standard contractual clauses are applied.

5. Retention Periods

Order data: 6 years (accounting obligations). Prospect/newsletter data: 3 years after the last contact. Cookies: 13 months maximum.

6. Cookies

The website uses cookies that are necessary for its operation (cart, session) and, with your consent, analytics and personalisation cookies. You can manage your preferences through the cookie banner or your browser settings.

7. Your Rights

Under the UK GDPR, you have the right to access, correct, erase, restrict, object to, and port your personal data. To exercise these rights, email info@luxovague.com. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.