Overview

Welcome to Luxovague! The terms "we", "us" and "our" refer to Luxovague, a brand of HINNATA LLC. We operate this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the "Services"). Luxovague is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services. Nothing in these Terms affects your statutory rights as a consumer under UK law.

Section 1 — Access and Account

By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, and that you have given us consent to allow any minor dependents to use the Services on devices you own or manage. To use the Services, you may be asked to provide information such as your email address, billing, payment, and delivery details. You represent that all information you provide is correct, current, and complete, and that you have all rights necessary to provide it. You are responsible for maintaining the security of your account credentials and for all account activity. You may not transfer, sell, assign, or license your account to anyone else.

Section 2 — Our Products

We have made every effort to represent our products accurately. However, colours and product appearance may differ from how they appear on your screen due to your device settings. We do not warrant that the appearance or quality of any product will meet your expectations or be identical to what is depicted online. All product descriptions are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product and to limit quantities offered to any person, region, or jurisdiction on a case-by-case basis.

Section 3 — Orders

When you place an order, you are making an offer to purchase. Luxovague reserves the right to accept or decline your order for any reason. Your order is not accepted until we confirm acceptance, and we must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. If we do not accept, change, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided. Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy.

Section 4 — Prices and Billing

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed, as set out in your order confirmation email. All prices are listed in GBP (£), inclusive of VAT where applicable, and do not include delivery charges unless stated, which are shown at checkout. You agree to provide current, complete, and accurate purchase and payment information, and to keep it updated so we can complete your transactions and contact you as needed. You represent that the payment information you provide is true and that you are authorised to use the payment method.

Section 5 — Shipping and Delivery

All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control. Once we transfer products to the carrier, title and risk of loss pass to you.

Section 6 — Intellectual Property

Our Services, including all trademarks, brands, text, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Luxovague, HINNATA LLC, its affiliates or licensors, and are protected by applicable intellectual property laws. These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material on the Services without our prior written consent. Luxovague names, logos, and designs are trademarks of HINNATA LLC or its licensors and must not be used without prior written permission. Shopify's name and logo are trademarks of Shopify. All other trademarks are the property of their respective owners.

Section 7 — Optional Tools

You may be given access to third-party tools that we neither monitor nor control. You acknowledge that we provide access to such tools "as is" and "as available" without warranties of any kind, and we have no liability arising from your use of them. Any use of optional third-party tools is at your own risk, and you should ensure you are familiar with and approve of the terms on which they are provided.

Section 8 — Third-Party Links

The Services may contain links to third-party websites or materials we do not control. We are not responsible for examining or evaluating their content and are not liable for any harm related to your use of third-party websites or products. Please review the third party's policies before engaging in any transaction with them.

Section 9 — Relationship with Shopify

Luxovague is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make are made directly with Luxovague. You acknowledge that Shopify is not responsible for any aspect of any sales between you and Luxovague, including any injury, damage, or loss resulting from purchased products, and you release Shopify and its affiliates from all claims arising from your purchases and transactions with us.

Section 10 — Privacy Policy

All personal information we collect through the Services is subject to our Privacy Policy. Because the Services are hosted by Shopify, Shopify collects and processes personal information about your use of the Services in order to provide and improve them. Information you submit may be transmitted to and shared with Shopify and third parties that may be located in countries other than where you reside. Please review our Privacy Policy for details.

Section 11 — Feedback

If you submit any ideas, suggestions, feedback, reviews, or other content ("Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display it in any medium for any purpose, including commercial use. You represent that you own or have all necessary rights to your Feedback and that it will comply with these Terms. We are under no obligation to keep Feedback confidential, pay compensation for it, or respond to it. We may remove Feedback we determine to be unlawful or objectionable at our sole discretion.

Section 12 — Errors, Inaccuracies and Omissions

Occasionally there may be information in the Services containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, delivery charges, transit times, or availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after you have submitted your order.

Section 13 — Prohibited Uses

You may use the Services for lawful purposes only. You may not use them to violate any laws or regulations; to infringe our or others' intellectual property; to harass, abuse, or harm any person; to transmit false or misleading information; to send spam or unsolicited promotional material; to impersonate any person or entity; to upload viruses or malicious code; to collect others' personal information; to spam, phish, crawl, or scrape; or to interfere with or circumvent the security features of the Services. We reserve the right to suspend or terminate your access if you violate any part of these Terms.

Section 14 — Termination

We may terminate this agreement or your access to the Services at our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. Sections that by their nature should survive termination will continue to apply, including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Governing Law.

Section 15 — Disclaimer of Warranties

The information presented through the Services is made available for general information purposes only, and we do not warrant its accuracy, completeness, or usefulness. Except as expressly stated by us, the Services and all products offered are provided "as is" and "as available" without any representation, warranties, or conditions of any kind, either express or implied. We do not guarantee that your use of the Services will be uninterrupted, timely, secure, or error-free. This section does not affect your statutory rights as a consumer under UK law, and some jurisdictions do not allow the disclaimer of implied warranties, so parts of this section may not apply to you.

Section 16 — Limitation of Liability

To the fullest extent permitted by law, in no case shall Luxovague, HINNATA LLC, our partners, directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of the Services or any products purchased, even if advised of their possibility. Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, and this section does not affect your statutory rights as a consumer.

Section 17 — Indemnification

You agree to indemnify, defend, and hold harmless Luxovague, HINNATA LLC, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims, including reasonable legal fees, arising out of your breach of these Terms, your violation of any law or the rights of a third party, or your use of the Services.

Section 18 — Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed, without affecting the validity of the remaining provisions.

Section 19 — Waiver; Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver. These Terms, together with any policies posted by us, constitute the entire agreement between you and us and govern your use of the Services, superseding any prior agreements between us.

Section 20 — Assignment

You may not delegate, transfer, or assign these Terms or any of your rights or obligations without our prior written consent, and any such attempt will be void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

Section 21 — Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, USA, and you and Luxovague consent to venue and personal jurisdiction in the courts located there. This choice of law does not deprive you of the protection afforded by the mandatory consumer-protection laws of your country of residence.

Section 22 — Headings

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 23 — Changes to Terms of Service

You can review the most current version of these Terms at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check periodically for changes. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

Section 24 — Contact Information

Store name: Luxovague
Company name: HINNATA LLC
Registered address: 30 N Gould St STE 36673, Sheridan, WY 82801, USA
Returns address: 37 Boroughbridge Rd, Northallerton DL7 8BG, United Kingdom
Email: info@luxovague.com
Phone: +44 7480 262542

Customer service: Monday to Friday, 9:00 AM – 5:00 PM (GMT).
Response within 24 business hours.